Privacy Policy
01 Overview
Singh Trucklines (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, carriers, drivers, and website visitors. This Privacy Policy describes how we collect, use, and safeguard your personal information when you interact with us — whether through our website at www.singhtrucklines.com, our mobile platforms, or in the course of conducting business with us.
By using our services or website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services and contact us with any questions.
02 Information We Collect
We may collect the following categories of personal information depending on how you interact with us:
Information You Provide Directly:
- Name, address, phone number, and email address
- Company name, DOT number, and MC authority information
- Driver license number and Commercial Driver’s License (CDL) details
- Payment and billing information (processed securely through third-party processors)
- Load details, shipping addresses, and freight documentation
- Communications sent to us via forms, email, or phone
Information Collected Automatically:
- IP address, browser type, and device identifiers
- Pages visited, time spent, and navigation behavior on our website
- GPS and location data from drivers using our platforms (with consent)
- Cookies and similar tracking technologies
Information from Third Parties:
- Background check and driving record data (for driver applicants)
- Credit and payment history from authorized reporting agencies
- Load board and dispatch data from integrated logistics platforms
03 How We Use Information
We use collected information for the following purposes:
- Processing shipments, dispatches, and freight logistics
- Communicating with customers, carriers, and drivers about loads and deliveries
- Verifying carrier authority, insurance, and compliance with DOT regulations
- Processing payments and managing billing records
- Improving our website, services, and operational efficiency
- Sending transactional communications and service updates
- Complying with legal obligations under FMCSA, DOT, and applicable law
- Preventing fraud, unauthorized access, and ensuring transportation safety
- Responding to inquiries, claims, and customer service requests
We do not sell your personal information to third parties for their own marketing purposes.
04Information Sharing
We may share your information with the following parties, only as necessary:
- Business Partners & Carriers: Freight brokers, shippers, and carriers involved in executing your shipment
- Service Providers: Third-party vendors who help us operate (payment processors, dispatch software, IT providers) under confidentiality agreements
- Regulatory Authorities: FMCSA, DOT, law enforcement, and government agencies as required by law
- Legal Proceedings: In response to valid court orders, subpoenas, or legal process
- Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate notice to you
05 Data Security
We implement reasonable and industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for data transmitted via our website
- Access controls limiting employee access to personal information on a need-to-know basis
- Secure storage of sensitive documents and records
- Regular review of our data collection and security practices
While we take data security seriously, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide information at your own risk.
07 Your Rights
Depending on your state of residence, you may have the following rights regarding your personal information:
- Access: Request a copy of personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Opt out of non-essential communications at any time
- Portability: Request your data in a structured, machine-readable format
- Non-Discrimination: We will not discriminate against you for exercising any privacy rights
To exercise any of these rights, please contact us using the information in the Contact section below. We will respond to your request within 30 days.
08 Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.
09 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a revised “Last Updated” date. Material changes will be communicated via a prominent notice on our website or by direct notification where required by law.
Your continued use of our services after any changes constitutes your acceptance of the updated policy.
10 Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please reach out to us: